Terms of Service

These Terms of Service govern access to and use of the T-Pass website, software, documentation, and support services. By purchasing, accessing, or using the service, you agree to these terms.

1. Service overview

T-Pass provides software access for ticket release monitoring, task orchestration, and workflow automation. The service may include license-based software access, related updates during an active term, and customer support through the published support channels.

2. Eligibility and acceptable use

You must be legally able to enter into a binding agreement in your jurisdiction. You agree to use the service only for lawful purposes and in compliance with applicable venue rules, promoter rules, payment processor requirements, and local laws.

• You may not use the service for fraud, payment abuse, or identity misuse.
• You may not reverse engineer, resell, or redistribute the software without written permission.
• You are responsible for how you configure and operate your workflows.

3. Orders, billing, and pricing

Prices shown on the Pricing page are listed in USD unless stated otherwise. We may update pricing at any time for future billing terms. Completed charges remain subject to the pricing displayed at checkout when the order was placed.

4. Delivery and access

Access is typically delivered digitally through account provisioning, license issuance, or other electronic means. Delivery timing may vary based on review, fraud screening, support load, or technical factors.

5. No guarantee of external results

We do not guarantee successful purchases, event availability, uninterrupted access to third-party websites, or compatibility with every release flow. External websites can change their queueing, checkout, identity, or traffic controls at any time.

6. Support

Support is provided through the Ticket page and by email at support@t-pass.app. Support does not include custom development unless separately agreed in writing.

7. Suspension and termination

We may suspend or terminate access if we believe the service is being used in violation of these terms, applicable law, payment processor rules, or platform security requirements.

8. Disclaimer and limitation of liability

The service is provided on an "as is" and "as available" basis to the maximum extent permitted by law. To the maximum extent permitted by law, T-Pass will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, goodwill, or data arising out of your use of the service.

9. Changes to these terms

We may update these Terms of Service from time to time. The latest version will be posted on this page with a revised effective date.

10. Contact

Questions about these terms can be sent to support@t-pass.app, by phone at +86-13916562125, or through the Ticket page.